Terms & Conditions

Ordering Information:

Place an order
Place all your orders via Online or over Phone. Our representative will assist you in creating an online account and placing an order.  After you place your order, we will send you an e-mail acknowledgement. Our phone, email addresses are available in the contact us section of website. We will start processing your order immediately. By placing an order on www.quantumups.com you agree that you are buying for your business needs.

Our business hours

Our hours are 10.00 AM to 7.00 PM Monday to Saturday

Order Delivery times

We deliver products only 50km in and around TIRUNELVELI. If material is in stock or readily available, we dispatch within 12-24 hours. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time.

Goods and Service Tax

We invoice all transactions and charge all taxes as per regulation in force.
Our sale products all are inclusive of GST.

Payment Methods

We accept payments via Cash free Payment gateway as well as other regular banking modes such as IMPS / NEFT / UPI / Bank remittance etc. Cash on Delivery available around 50km in and around Tirunelveli.

Cancellations:

Cancellation by the Customer:

If unfortunately you have to cancel an order, please do so within 2 hours of placing the order by contacting us at 9489161117. We appreciate if you inform us as soon as possible in case you do not want an order, so that we do not dispatch the order and save on the courier cost and the effort.

If you cancel your order before your product dispatched, we will refund with deduction of 3.5% in total amount (adjusted towards Payment gateway Charges) in case of pre-paid order.

Returns:

If the customer is unsatisfied with the product delivered then he/she needs to send an E-Mail to us and / or contact at 9489161117 within 2 days from the date of receiving the products.

Bank Refund – We refund the amount minus 5% in total amount (adjusted towards shipping & Payment Gateway charges) in your bank account within 7 working days.
If the return is due to an error on our part (incorrect item sent, damaged/defective product), we will replace the product or reimburse the full invoice value as per customer demand. Refund process (if customer requests for refund) will start only after we receive back the product and validate the return.

In both the cases, www.quantumups.com can’t arrange pick-up from your place and the customer has the responsibility  to safe return of the goods to us. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund amount within 7 days. If however the return is found not eligible for refund, we will send the same back to you. In either scenario your return issue will be closed within 7 days of our receiving of the return package from you.

PAYMENT TERMS AND CONDITIONS

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.omelectronics.in website and app.

Your use of www.quantumups.com (hereinafter referred to as “Website”),App and related sites, services and tools} is governed by the following terms and conditions as applicable to the Website. www.quantumups.com provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”).

www.quantumups.com is a project owned and managed by Quantum Power Systems, having registered office at #59/5,Ground Floor, Star Plaza, Perumal Sannathi Street, Meenakshipuram, Tirunelveli – 627 001, Tamilnadu, India.

By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the “user” or “you”) agree to be bound by this Agreement, including those additional terms and conditions, rules, policies, guidelines referenced herein and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site.

‘You’ shall also mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data(as defined hereinafter) while registering on the Website as Registered User using the computer systems of the Website and accepted this electronic version/ electronic record of the User Agreement.

1. Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website.

Age: If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Website and shall not sell or purchase any items on the Website. As a minor if you wish to purchase or sell an item on the Website, your legal guardian or parents who have registered as users of the Website may make such purchase or sale.  www.quantumups.com reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to www.quantumups.com notice or if it is discovered that you are under the age of 18 years.

www.quantumups.com may, in its sole discretion, refuse to offer access to or use of the Site to any person and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions.

 Registration Compliance and Your Account

Obligations

1. You agree to provide, maintain and update the data to keep it true, accurate, current and complete information about yourself as prompted by quantumups.comregistration form, profile generation and shop set-up.
2. You agree to comply with all local laws regarding online conduct and acceptable content. In addition, you must abide by Quantum Power Systemspolicies as stated in the Agreement, which is incorporated herein by reference, and quantumups.com may update each of which from time to time without notice to you.

Password:

Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify www.quantumups.com of any unauthorized use of your password or any breach of security. You also agree that www.quantumups.com cannot and will not be liable for any loss or damage arising from your failure to keep your password secure.

Account Transfer:

You may not transfer or sell your www.quantumups.com account and User ID to another party.

Right to Refuse Service: Quantum Power Systems services are not available to temporarily or indefinitely suspended www.quantumups.com members. Quantum Power Systems reserves the right, in www.quantumups.com sole discretion, to cancel unconfirmed or inactive accounts. www.quantumups.com reserves the right to refuse any of its service to anyone, for any reason, at any time.

 Electronic Communications

When You use the Website or send emails or other data, information or communication to www.quantumups.com, You agree and understand that You are communicating with www.quantumups.com through electronic records and You consent to receive communications via electronic records from www.quantumups.com periodically and as and when required. www.quantumups.com will communicate with you by email or electronic records on the www.quantumups.com Website which will be deemed adequate service of notice / electronic record.